Notes from the Field: Windows Update Failed to Install from Software Center
Problem: I was ask to come down to a client last Friday to troubleshoot an issue where the required Windows Update installations are stuck in Software Center for almost 2 days, although it’s confirmed that the ConfigMgr client can resolve the Site and after several restart of the machine and running M.U.A.S.S.
- Machine Policy Retrieval & Evaluation Cycle
- User Policy Retrieval & Evaluation Cycle
- Application Deployment Evaluation Cycle
- Software Updates Scan Cycle
- Software Updates Deployment Evaluation Cycle
Upon investigating the failed Update I saw error 0x87D00664.
Solution: Running ccmrepair.exe managed to resolved the issue.
Steps taken:
- Clear the ccmcache folder
- In the C:\Windows\CCM – run ccmrepair as Administrator
- In the ConfigMgr client, run M.U.A.S.S.
- The wait for a while… (Patience is a virtue)
Happy Patching!
Can you please explain what “M.U.A.S.S” stands for?
Hi Mark, stands for the Actions in CongiMgr client:
Machine Policy Retrieval & Evaluation Cycle
User Policy Retrieval & Evaluation Cycle
Application Deployment Evaluation Cycle
Software Updates Scan Cycle
Software Updates Deployment Evaluation Cycle
Thanks. New it would be something obvious! 🙂
Machine Policy Retrieval & Evaluation Cycle
User Policy Retrieval & Evaluation Cycle
Application Deployment Evaluation Cycle
Software Updates Scan Cycle
Software Updates Deployment Evaluation Cycle
Thanks so much ! 🙂
what if you don’t have permission to do it even as an admin?