Problem:  I was ask to come down to a client last Friday to troubleshoot an issue where the required Windows Update installations are stuck in Software Center for almost 2 days, although it’s confirmed that the ConfigMgr client can resolve the Site and after several restart of the machine and running M.U.A.S.S.

  • Machine Policy Retrieval & Evaluation Cycle
  • User Policy Retrieval & Evaluation Cycle
  • Application Deployment Evaluation Cycle
  • Software Updates Scan Cycle
  • Software Updates Deployment Evaluation Cycle

001

Upon investigating the failed Update I saw error 0x87D00664.

002.jpg

Solution: Running ccmrepair.exe managed to resolved the issue.

CCMRepair

Steps taken:

  • Clear the ccmcache folder
  • In the C:\Windows\CCM – run ccmrepair as Administrator
  • In the ConfigMgr client, run M.U.A.S.S.
  • The wait for a while… (Patience is a virtue)

Issue_Resolved

Happy Patching!

6 responses to “Notes from the Field: Windows Update Failed to Install from Software Center”

  1. Can you please explain what “M.U.A.S.S” stands for?

    1. Hi Mark, stands for the Actions in CongiMgr client:

      Machine Policy Retrieval & Evaluation Cycle
      User Policy Retrieval & Evaluation Cycle
      Application Deployment Evaluation Cycle
      Software Updates Scan Cycle
      Software Updates Deployment Evaluation Cycle

      1. Thanks. New it would be something obvious! 🙂

      2. Machine Policy Retrieval & Evaluation Cycle
        User Policy Retrieval & Evaluation Cycle
        Application Deployment Evaluation Cycle
        Software Updates Scan Cycle
        Software Updates Deployment Evaluation Cycle

  2. Thanks so much ! 🙂

  3. what if you don’t have permission to do it even as an admin?

Leave a Reply

Trending

Discover more from LABDEMO

Subscribe now to keep reading and get access to the full archive.

Continue reading